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February, 2010
Georgian Lottery Company Contact Center Implementation
A Unified Communications solution based on Cisco Unified Communications Manager IP PBX and Cisco Unified Contact Center was implemented. The system includes approximately 100 phone users and a Contact Center with 7 agents. The IVR has been scripted for easy retrieval of the winning ticket information and lottery draw results as well as for customer support. A billing software by GREENNET software developers team and a voice recording solution was added for quality monitoring and agent training purposes. |
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January 30, 2010
GREENNET achieves Cisco Silver Partner Certification
GREENNET is the first and currently the only company in Georgia to have met the criteria to become Cisco Silver Certified Partner. |
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January 24, 2010
GREENNET achieves Cisco Customer Satisfaction Excellence
Customer Satisfaction Excellence is the highest distinction a partner can achieve within the Cisco Channel Partner Program. Channel Customer Satisfaction Excellence assessment is based upon the customer satisfaction results captured in the Cisco Partner Access Online tool. |
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October, 2009
Disaster Recovery Solution Implemented at Bank Republic - Societe Generale
GREENNET solution for disaster recovery has enabled Societe Generale Bank Republic to keep their losses to a minimum. The solution was designed to bring the Bank's operations within their stated recovery time and recovery points. Our solution focused on helping the bank to keep their critical departments online, keep their key business processes running, and then, once the primary system is restored, to migrate interim data and functions back. |
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June, 2009
Tegeta Motors Network Installation
One of the largest automotive companies in Georgia hired GREENNET for designing and implementing their Head Office, Warehouse and Service Center network based solely on products by Cisco Systems. An extensive network of branches has also been empowered by world class technologies. The converged network includes up to 300 users with Data, Voice and Video connectivity between their workplaces. Mobile workers utilize a number of 7921 Cisco Wireless IP Phones via Cisco Unified Wireless Network. |
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November, 2008
Magticom Mobile WiMAX Project Implementation
GREENNET along with Cisco Systems has implemented Mobile WiMAX project for Magticom. GREENNET has installed WiMAX base stations in Tbilisi and in the regions of Georgia, provided on-site services, such as site surveys, drive testing and network optimization. |
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November, 2008
ProgressBank Network Installation
A converged network including Cisco network infrastructure and Unified Communications solutions has been deployed for one of the youngest and prospective banks in Georgia.
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May, 2008
ProCreditBank Contact Center Installation
A contact center with 11 agents and Cisco Unified Communications Manager functioning as a Core IP-telephony solution were implemented for a network of 200 users. Additional systems analysis and hardening was done for the Contact Center agents to use the Cisco IP Communicator software IP phones installed at their desktops. |
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