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January, 2011
VTB Bank Georgia
VTB Bank Georgia regional branches telephony Migrated to Cisco Unified Communications Manager IP PBX.
December, 2010
Holiday Inn Tbilisi Hotel
A Unified Communications solution based on Cisco Unified Communications Manager IP PBX. The system includes approximately 200 IP Phones for guest rooms and Staff. Cisco Unity Connection was installed for voice-mail usage for guest rooms. Billing software by GREENNET is implemented to provide CRD reporting statistics.
December, 2010
Insurance company IC Group
A Unified Communications solution was implemented in insurance company IC Group which includes Cisco Unified Communications Manager with about 500 users, call recording software for call centre, Unified Contact Center Express with Agents and IVR functionality. Installed GSM gateway. A billing software by GREENNET software developers team was added for reporting and billing purposes.
December, 2010
Bank Republic Societe Generale
Second node of contact center call recording software added in Head Quarter of Bank Republic for redundancy of recorded calls.
October, 2010
Ministry of Healthcare
A Unified Communications solution was implemented in Ministry Of Health of Georgia which includes Cisco Unified Communications Manager with about 500 users, Unified Contact Center Express with Agents and IVR functionality, Cisco Fax Server for simplified fax retrieval and transmission. A billing software by GREENNET software developers team was added for reporting and billing purposes.
July-August, 2010
National Bank of Georgia Security Measures Implementation
Migration from existing Checkpoint firewalls to Cisco ASA Firewall solution and ISP connections backup scheme were implemented during this project. Also inside firewalls solution based on Cisco ASA hardware was implemented and integrated into existing network topology scheme. For better security of National Bank of Georgia external and internal servers, Cisco IPS (Intrusion Prevention System) and Cisco Security MARS(Monitoring, Analysis and Response System) solutions were implemented.
April, 2010
VTB Bank Georgia
A Unified Communications solution based on Cisco Unified Communications Manager IP PBX was deployed. The system includes approximately 450 IP phones. Unified Contact Center Express with 10 Agents and IVR functionality was installed. Installed call recording software for call centre. Cisco Unity Connection was installed for voice-mail usage for guest rooms. Billing software by GREENNET was implemented to provide CRD reporting statistics.

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