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NEWS & EVENTS |
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February, 2010
Georgian Lottery Company Contact Center Implementation
A Unified Communications solution based on Cisco Unified Communications Manager IP PBX and Cisco Unified Contact Center was implemented. The system includes approximately 100 phone users and a Contact Center with 7 agents. The IVR has been scripted for easy retrieval of the winning ticket information and lottery draw results as well as for customer support. A billing software by GREENNET software developers team and a voice recording solution was added for quality monitoring and agent training purposes. |
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January 30, 2010
GREENNET achieves Cisco Silver Partner Certification
GREENNET is the first and currently the only company in Georgia to have met the criteria to become Cisco Silver Certified Partner. |
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January 24, 2010
GREENNET achieves Cisco Customer Satisfaction Excellence
Customer Satisfaction Excellence is the highest distinction a partner can achieve within the Cisco Channel Partner Program. Channel Customer Satisfaction Excellence assessment is based upon the customer satisfaction results captured in the Cisco Partner Access Online tool. |
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October, 2009
Disaster Recovery Solution Implemented at Bank Republic - Societe Generale
GREENNET solution for disaster recovery has enabled Societe Generale Bank Republic to keep their losses to a minimum. The solution was designed to bring the Bank's operations within their stated recovery time and recovery points. Our solution focused on helping the bank to keep their critical departments online, keep their key business processes running, and then, once the primary system is restored, to migrate interim data and functions back. |
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September, 2009
NewNet - Cisco Service Control Engine Based Solution Implementation
GREENNET implements Cisco Service Control Engine based solution for subscriber traffic control in NewNet - one of the largest telecom operators in Georgia. |
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June, 2009
Tegeta Motors Network Installation
One of the largest automotive companies in Georgia hired GREENNET for designing and implementing their Head Office, Warehouse and Service Center network based solely on products by Cisco Systems. An extensive network of branches has also been empowered by world class technologies. The converged network includes up to 300 users with Data, Voice and Video connectivity between their workplaces. Mobile workers utilize a number of 7921 Cisco Wireless IP Phones via Cisco Unified Wireless Network. |
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March, 2009
LAN Installation at the Ministry of Health, Labour and Social Affairs
GREENNET has installed Local Area Network for the Ministry of Labour, Health and Social Affairs of Georgia. Our engineers have designed and implemented the network infrastructure for the new HQ building of the Ministry, including physical cabling of 16-floor building, WAN and network security. |
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November, 2008
Magticom Mobile WiMAX Project Implementation
GREENNET along with Cisco Systems has implemented Mobile WiMAX project for Magticom. GREENNET has installed WiMAX base stations in Tbilisi and in the regions of Georgia, provided on-site services, such as site surveys, drive testing and network optimization. |
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November, 2008
ProgressBank Network Installation
A converged network including Cisco network infrastructure and Unified Communications solutions has been deployed for one of the youngest and prospective banks in Georgia.
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October, 2008
Contact Center Installed at Bank Republic - Societe Generale
A Cisco IPCC Express based Contact Center platform with 30 seats and in high availability configuration has been deployed for main Contact Center of Societe Generale Bank Republic, exploiting its existing Cisco IP network infrastructure. To increase the flexibility of the services, the solution integrates the Contact Center into the current and future business processes and workflows by the means of specifically developed, elaborate Interactive Voice Response (IVR) scripts and integration with the customer database. The quality monitoring requirements for the Contact Centers have been met by a call recording application and powerful reporting features. The overall system is highly scalable for growing with business demands. |
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September 14, 2008
Doing IT better for 10 years now.
GREENNET celebrates its 10th birthday today. We'd like to take this opportunity to thank all of our partners, customers and team for 10 years of partnership, commitment and excellence. We look forward to building your networks for the years to come. |
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May, 2008
ProCreditBank Contact Center Installation
A contact center with 11 agents and Cisco Unified Communications Manager functioning as a Core IP-telephony solution were implemented for a network of 200 users. Additional systems analysis and hardening was done for the Contact Center agents to use the Cisco IP Communicator software IP phones installed at their desktops. |
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May 27, 2008
GREENNET has completed HSBC LAN installation.
GREENNET has completed the local computer network installation of HSBC Bank’s Head Office in compliance with the bank safety standards. |
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April 28, 2008
GREENNET obtains its second Cisco Advanced specialization certification.
GREENNET is the only company in Caucasus region to have obtained Cisco Advanced Unified Communications. At the present time, GREENNET has the largest number of CISCO specializations throughout the country. GREENNET is the only company in the region to hold two Advanced Specializations - Cisco Advanced Uniified Communications and Cisco Advanced Security. |
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December 24, 2007
Georgian Card security system redesign
GREENNET has implemented Network and Security Re-design Project in the Processing Center Georgian Card in compliance with VISA safety requirements. |
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October 26, 2007
GREENNET partners with tyco Electronics
GREENNET has become tyco Electronics AMP NETCONNECT's NETCONNECT Installation Contractor (NI). GREENNET is the only company providing 25-year warranty for AMP NETCONNECT networks. |
